Frequently Asked Questions

See our FAQ below for more information on our selection, processes, pricing and more.

FAQs

Can't find the answer you need here? Reach out to our team today and we'll be happy to assist.

What types of events do you work on?

We support a wide range of live events, including festivals, brand activations, VIP experiences, backstage hospitality, tradeshows, and corporate events. Whether it’s a large-scale public event or an intimate activation, our furniture and production expertise are built for live environments.

Where do you operate?

We are based in New York City and primarily service the NYC metro area. For select projects, we may be able to support surrounding regions–reach out to discuss logistics and availability.

How far in advance should I book?

We recommend booking as early as possible, especially during peak season. Inventory is reserved on a first-come, first-served basis and is not guaranteed until a contract is signed and payment is received.

Do you offer delivery, setup and strike?

Yes. Delivery, setup, and strike can be handled by our team to ensure furniture is installed safely, efficiently, and according to plan.

Can you help with layouts or furniture selection?

Absolutely. We can assist with furniture curation, layout planning and spatial flow to ensure pieces work both visually and operationally within your event footprint.

What is your standard rental period?

Rental pricing is based on a 5-day period, inclusive of delivery and pickup. If rentals are needed beyond 5 days, extended rental periods may be available based on inventory availability.

Do I need to pay a deposit up-front?

In order to secure your rental, a non-refundable 50% deposit is required if booked further than 2 weeks prior to the event. The remaining balance payment is due 1 week prior to delivery and is non-refundable at that point. 

Do you offer refunds?

Once a contract has been signed and a deposit is received, all rentals are non-refundable. This includes event cancellations, over-ordering, or items that cannot be accommodated due to site access limitations such as doorways or elevators.

What happens if furniture is damaged at my event?

Normal wear and tear is expected. Clients are responsible for damage beyond normal use, loss, or theft. A damage waiver may be included or offered depending on the scope of the event.

Is there a minimum order?

Yes. Minimum order requirements vary based on event type, location, and scope. Minimums help ensure we can provide the appropriate level of service, logistics, and support for your event.

Can I make changes to my order after booking?

Changes may be accommodated based on inventory availability and timing. Requests made close to the event date may be subject to additional fees and are not guaranteed.

How do I get a quote?

You can request a quote through our website or by contacting us directly. Please include details such as dates needed, location, event type, estimated quantities and any relevant load-in and load-out details.

Bring Your Vision To Life

Reach out to our team for a customized quote to support your next live event.

Person in a red dress sitting on a black wire chair holding a red mug in a colorful room with yellow, blue, and red geometric shapes.